Contact Salp Media LLC about Salp Connect accounts, sales, billing, privacy, legal matters, or technical support.
1. Email
General inquiries, sales, account support, billing, privacy, and legal requests: sales@salpconnect.com.
When contacting support, include your account email and relevant transaction, media, project, or generation job ID. Do not send passwords, API keys, or full payment-card information.
2. Company Address
Salp Media LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States.
Registration number: 2026-002000708.
3. Payment and Refund Requests
For a payment review, provide the account email, payment or transaction ID, purchase date, amount, and a description of the issue. Review https://salpconnect.com/refund-policy before submitting your request.
4. Privacy and Data Requests
For access, correction, deletion, or other privacy requests, email sales@salpconnect.com from the address associated with your account. We may need to verify your identity before acting on a request.
Details about our data practices are available at https://salpconnect.com/privacy.
5. Security and Abuse Reports
Report suspected account compromise, platform abuse, unlawful content, or security concerns to sales@salpconnect.com. Include enough detail for us to investigate, but do not publicly disclose sensitive vulnerability information.